Agent Tech Mastery

Real Estate Agents get their license and not a soul teaches them how to run and set up a business. Having a few decades of Information Technology experience under my belt is indeed advantageous, as it allows Agents to understand the software used and how it should integrate seamlessly into your daily life. The concept of updating once and having your data automatically sync across multiple devices and platforms, including phones, contacts, calendars, computers, and CRMs, is invaluable. This integration can save you significant time, potentially freeing up 10 or more hours per week, and can even result in recovering lost revenue amounting to $100,000 or more. By leveraging these streamlined processes, you can enhance your productivity and maximize your financial potential.

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Agent Tech Mastery Podcast

We help Real Estate Agents revolutionize their real estate businesses. Darci LaRocque is your host with almost 3 decades in IT and she will guide you to streamlining operations, saving time, and boosting your revenue. Discover cutting-edge technology, systems, apps and a mindset for a profitable and integrated business. If you want to know how to get there you are in the right place.

Episodes

2 days ago

Meeting Purpose
Discuss the impact and applications of AI in real estate, with a focus on practical uses for agents.
Key Takeaways
AI is rapidly evolving and can significantly boost efficiency in real estate operations (e.g. content creation, data analysis, customer service)
While there are environmental concerns about AI's energy consumption, it's creating new job opportunities as industries adapt
Agents should embrace AI tools to stay competitive, but always verify AI-generated information for accuracy
Topics
Current AI Applications in Real Estate
Content creation: Quickly generate and refine bios, marketing materials, social media posts, and newsletters
Data analysis: Rapidly gather and synthesize information on zoning codes, market trends, etc.
Customer service: AI chatbots can handle basic inquiries and qualification, freeing up agent time
Training: AI-powered role-playing scenarios for improving sales skills
Overcoming Resistance to AI Adoption
Many agents are hesitant due to fear of job displacement or technological overwhelm
Emphasize AI as a tool to enhance productivity rather than replace human expertise
Start with simple applications (e.g. content polishing, quick research) to build comfort
Environmental Concerns
AI models require significant computational power, leading to high energy consumption
Training a large AI model can emit as much CO2 as five cars over their lifetime (62,000 lbs)
Impact varies based on energy sources powering data centers (renewable vs. fossil fuels)
Similar concerns exist for widespread EV adoption and electrification of buildings
Emerging AI Tools
Poe: Aggregator of multiple AI models, including ChatGPT
Gemini: Google's AI assistant, integrated into Google Workspace
GROK: AI-powered therapy chatbot for mental health support
Specialized real estate AI (e.g. Tony Adams' upcoming product for answering property queries via text)
Next Steps
Experiment with basic AI tools like ChatGPT for content creation and research
Explore AI-assisted social media planning (e.g. 3-month content calendar generation)
Tune in to July 3rd podcast episode featuring Tony Adams to learn about his real estate-specific AI product
Future episode planned to discuss the evolving role of websites and SEO in light of AI advancements

Thursday May 15, 2025

Meeting Purpose
Discuss home hazards including lead, foundations, chimneys, and carbon monoxide as part of an ongoing series on residential hazards.
Key Takeaways
Lead paint in older homes poses health risks; professional testing and remediation may be requiredFoundation issues can arise from poor engineering or soft substrates; proper permits and inspections are crucialRegular chimney cleaning and WETT certification are important for wood-burning appliancesCarbon monoxide detectors are essential in homes with fossil fuel appliances or attached garages
Topics
Lead Paint Hazards
Historically used in paint for better opacity, especially for colors like yellow, red, orangeNo longer used in modern paints due to health risks when ingestedTesting requires lab analysis of samples, no reliable on-site meters availablePrimarily a concern in older homes; new construction shouldn't use lead paintProfessional assessment and remediation may be necessary if lead paint is suspected
Foundation Issues
Foundation stability depends on the substrate (ground) it's built onSoft substrates like peat bogs can cause shifting and structural problems over timeModern construction techniques drill down to solid substrates for stabilitySigns of foundation issues: crooked staircases, cracked foundations, sloped floorsProper engineering and permits are crucial, especially for hillside or cliff-side homesSeismic requirements have evolved over time for earthquake-prone areasChimney Safety and WETT CertificationWood Energy Technology Transfer (WETT) certification required for wood-burning appliances in British ColumbiaAnnual WETT inspections recommended for safety and insurance purposesChimney fires can occur due to buildup of combustible residue inside the chimneyRegular cleaning and maintenance is essential to prevent chimney firesSome stratas (HOAs) include annual chimney cleaning in their feesCarbon Monoxide RisksColorless, odorless gas produced by fossil fuel combustion (e.g., natural gas, propane, gasoline)Can be lethal if undetected; recent incident of elderly couple passing away from CO leakCO detectors are crucial in homes with gas appliances or attached garagesModern homes often have combination smoke/CO detectors built-inConsider portable CO detectors when traveling, especially for vacation rentals
Additional Hazards Mentioned
Radon gas: naturally occurring in some areas, can cause long-term health issuesPest infestations: professional pest control may be necessary, especially in certain environmentsBed bugs: can be a significant issue in multi-unit buildings and hotels
Next StepsInstall carbon monoxide detectors if not already present in the homeSchedule annual chimney cleaning and WETT certification for wood-burning appliancesResearch local radon levels and consider radon testing if in a high-risk areaWhen buying/selling property, ensure all renovations and additions have proper permitsConsider portable CO detectors for travel, especially when using vacation rentals
I hope you enjoyed this episode of the Agent Tech Mastery Podcast.  If this episode inspired you please leave a review and also share this podcast. 
I’d love to chat with you, please feel free to DM me on most social channels or tag me.  Let’s chat. 
If you are feeling stuck with YOUR real estate business, wasting so much time entering data, using a free email address or a brokerage one?  Yikes, or using no CRM really or worse your brokerage CRM, can’t find anything due to disjointed systems? Why NOT book a complimentary Real Estate Tech & Systems Audit? 
You have nothing to lose and everything to gain, go to go.agenttechmastery.com/pod and tune in to watch our podcasts on any major podcast app by searching Agent Tech Mastery. 
See you on our next episode.

Monday Apr 28, 2025

Discuss home hazards and construction knowledge relevant for real estate agents.Key Takeaways:Agents should have basic understanding of home construction and potential hazards Key hazards include asbestos, radon, mold, and problematic plumbing materials (Poly B/Kitec) Proper ventilation and humidity control are crucial for preventing mold growth Agents should be able to recognize signs of potential issues or poor renovationsTopicsHome Construction BasicsFoundation: Concrete, blocks, or wood (in some areas) Walls: Typically wood frame (2x6 studs) with plywood or oriented strand board (OSB) sheathing Roof: Often pre-made trusses Systems: Wiring, plumbing, HVAC installed after framing Finishing: Drywall, exterior cladding, windows, doorsAsbestosCommon in older homes (pre-1980s) Found in various materials: floor tiles, stucco, pipe insulation, drywall Extremely small fibers can penetrate N95 masks Removal requires specialized abatement process with containment and negative air pressure Health hazard when fibers become airborne and are inhaledRadon Colorless, odorless radioactive gas from uranium in soil Can seep into homes from the ground Newer homes often have mitigation systems (e.g., pipes venting gas through roof) Testing kits available (lab analysis or electronic sensors) Exposure can lead to lung cancer over timeMold Often visible, but can also grow hidden behind walls or under flooring Caused by excess moisture/humidity Health effects range from allergic reactions to respiratory issues Prevention: Proper ventilation (e.g., using bathroom fans), controlling humidity levels Modern homes may have heat recovery ventilation (HRV) systems and humidistatsProblematic Plumbing MaterialsPoly B and Kitec pipes known for tendency to leak Can affect home insurance (higher premiums or denial of coverage) Replacement costs vary ($2,000-$8,000 mentioned for example homes) Modern replacement typically uses PEX piping Recognizing Poor RenovationsExample: Using baseboards instead of proper door casings (sign of cost-cutting) Agents should be able to identify signs of unprofessional work Next Steps Discuss additional hazards in next podcast: lead paint, carbon monoxide, foundational issues Agents should educate themselves on basic home construction and common hazards Consider taking courses or gaining hands-on experience to better understand the product being sold Are you stuck and piecemealed your business together? Let's get you where you want to go. If you want our help to do that, book a call with Agent Tech Mastery at https://www.agenttechmastery.com/applypod it's absolutely free and possibly the best call you have ever had to change your business. As always, I would love to hear your comments. Reach out after you watch/listen. PS. You can find us on any of your favorite podcast apps by searching for Agent Tech Mastery, but I have included the YouTube link below.

Friday Apr 04, 2025

Key Takeaways
Agents are business owners, not employees; they should carefully evaluate brokerages based on their specific needs and long-term goals
Switching brokerages has significant hidden costs, including potential loss of data/contacts and extensive rebranding efforts
Using brokerage-owned systems (email, CRM, etc.) creates major risks; agents should maintain control of their own data and digital assets
Topics
Brokerage Models and Structures
Various models exist: franchise, independent, team-based
Different fee structures and service offerings (e.g. high fee with more services vs. low fee with minimal support)
Some brokerages specialize in new agent training/mentoring
Team structures within brokerages becoming more common
Considerations for New Agents
Not a job interview - brokerages want productive agents
Read contracts carefully, understand commitments (e.g. length of stay requirements)
Evaluate based on: brand, commission split, tech/training resources, culture, support staff, accessibility to leadership
Consider mentor programs - typically charge percentage of commissions or flat fee
Joining a team can provide structure but may limit independence
Data Ownership and Technology
Critical to maintain control of own email, website domain, CRM data
Using brokerage-provided systems creates major risks if switching later
Agents should use their own domain/email even within a team structure
Losing access to years of client data is a common painful issue when switching
Reasons for Switching Brokerages
Seeking better commission splits or resources as an experienced agent
Cultural fit/personality conflicts with leadership
Brokerage ownership/management changes
Following a respected leader to a new company
Mistaken belief that switching will fix fundamental business issues
Costs of Switching Brokerages
New signage, marketing materials, business cards
Updating all online profiles and platforms
Potential loss of historical client data and files
Time/effort to set up new systems and processes
Communicating change to sphere of influence
Next Steps
New agents: Create checklist of must-haves before interviewing brokerages
Experienced agents: Evaluate current brokerage relationship and identify any critical vulnerabilities (e.g. data ownership)
All agents: Ensure core business data/systems are independently owned and portableConsider Agent Tech Mastery consultation for personalized systems review
Are you stuck and piecemealed your business together? Let's get you where you want to go. If you want our help to do that, book a call with Agent Tech Mastery at https://www.agenttechmastery.com/applypod it's absolutely free and possibly the best call you have ever had to change your business. 
As always, I would love to hear your comments.  Reach out after you watch/listen. 
PS. You can find us on any of your favorite podcast apps by searching for Agent Tech Mastery, but I have included the YouTube link below.

Monday Mar 17, 2025

This episode talks about how cutting-edge tools meet real estate innovation. From boosting productivity with Canva and Snagit to streamlining workflows with Roboform and Captions.ai, this podcast is your go-to resource for leveraging technology to dominate the market.
Whether you're a tech-savvy agent or just getting started, tune in for expert tips and strategies to elevate your business and stay ahead in the ever-evolving real estate world.
Are you stuck and piecemealed your business together? Let's get you where you want to go. If you want our help to do that, book a call with Agent Tech Mastery at https://www.agenttechmastery.com/applypod it's absolutely free and possibly the best call you have ever had to change your business.
As always, I would love to hear your comments. Reach out after you watch/listen.

Thursday Feb 13, 2025

Many real estate agents are using multiple email accounts, including personal accounts (Gmail, Hotmail, AOL) and brokerage-provided emails. This leads to disorganization and inefficiency.
 
Pain Points
Lack of centralized database for contacts, calendars, and documents
Time wasted updating information across multiple platforms (10+ hours/week)
Difficulty finding important files and information
Risk of data loss due to device damage or theft Inefficient bookmark management across multiple browsers and profiles
Specific Requirements
Cross-device accessibility for contacts, calendars, and documents
Centralized file storage system Efficient folder structure for easy file retrieval
Synchronized bookmarks across devices
Proper email configuration for business use
Are you stuck and piecemealed your business together? Let's get you where you want to go. If you want our help to do that, book a call with Agent Tech Mastery at https://www.agenttechmastery.com/applypod it's absolutely free and possibly the best call you have ever had to change your business.
As always, I would love to hear your comments. Reach out after you watch/listen.

Monday Dec 23, 2024

What's the point of doing a newsletter?
Stay top of mind with clients and prospects
Showcase expertise
Build and maintain relationships
Provide value through personal touches
How often should newsletters be sent?
Consistently, typically monthly
Check analytics to determine optimal frequencyBatch content creation for efficiency (e.g. 3-4 months at a time)
Content Strategy
What type of content should be included?
Relevant, valuable information for recipients
Local events, restaurant recommendations, coupons
Avoid generic content like staging tips for recent buyers
Customize content for different segments (e.g. first-time buyers)
How can AI help with newsletter content?
Generate ideas for local events and activities
Create enticing subject lines
Produce content in agent's tone of voice
Save significant time in content creation
Best Practices
How to make newsletters more engaging?
Include a clear call-to-action
Use enticing subject lines (not just "Newsletter")
Keep content concise and visually appealing
Personalize and review content, don't use generic templates
What technical considerations are important?
Use proper newsletter service (e.g. Mailchimp, CRM) for analytics and unsubscribe options
Track open rates and click-through rates
Ensure compliance with anti-spam laws
Common Mistakes
What are some newsletter pitfalls to avoid?
Sending without reviewing content
Using generic, non-customized templates
Ignoring analytics and recipient preferences
Lack of consistency in sending
Focusing solely on self-promotion
Are you stuck and piecemealed your business together? Let's get you where you want to go. If you want our help to do that, book a call with Agent Tech Mastery at https://www.agenttechmastery.com/applypod it's absolutely free and possibly the best call you have ever had to change your business. 
As always, I would love to hear your comments. Reach out after you watch/listen. 
PS. You can find us on any of your favorite podcast apps by searching for Agent Tech Mastery.

Tuesday Nov 19, 2024

Podcast Purpose
Discuss website options and best practices for real estate agents.
Key Takeaways
Every agent should have a website to establish credibility and online presence.
Three main website options: custom-built, templated hosting service, or brokerage profile.
Regular website maintenance (every 6 months) is crucial for functionality and relevance
Effective lead capture and nurturing requires understanding and customizing the process
Topics
Website Necessity and Options
Agents need websites to prove legitimacy and showcase services
Main options:
Custom-built website (expensive, requires ongoing maintenance)
Templated hosting service (recommended, provides support)
Brokerage profile (cost-effective for new agents, but less control)
Domain ownership is crucial for continuity if changing brokerages
Website Content and Functionality
Mobile-friendly design is now standard but crucial Branding (logos, colors, taglines) should be established before website creation
About section should be personalized, not generic template content
IDX feeds for property searches may not be worth the extra cost
Test all contact forms and lead capture systems regularly
Lead Generation and Management
Be cautious with aggressive lead nurturing systems (e.g., frequent texts/emails)
Understand and customize the lead follow-up process
Move qualified leads to a personal CRM for proper nurturing
Consider the long-term accessibility of leads when using third-party systems
Website Maintenance and Updates
Regular checks (every 6 months) for broken links, outdated information
Update photos, bios, and content to reflect current information
Ensure all functionality (forms, links, etc.) works properly
Consider offering valuable incentives for newsletter sign-ups, not just generic requests
Next Steps
Review and update your website if it's been more than 6 months
Test all contact forms and lead capture systems on your website
Consider implementing a valuable incentive for newsletter sign-ups
Reach out to Agent Tech Mastery for their website maintenance checklist
Listen to upcoming podcast on newsletters and AI use in real estate
 
Are you stuck and piecemealed your business together? Let's get you where you want to go. If you want our help to do that, book a call with Agent Tech Mastery at https://www.agenttechmastery.com/applypod it's absolutely free and possibly the best call you have ever had to change your business.
Again, https://www.agenttechmastery.com/applypod As always, I would love to hear your comments. Reach out after you watch/listen.
 
PS. You can find us on any of your favorite podcast apps by searching for Agent Tech Mastery.

Wednesday Oct 30, 2024

For mortgage advice: Lynn@LynnKelly.ca, 778-839-9363
Discuss recent Bank of Canada interest rate changes and their impact on mortgages, with insights from mortgage broker Lynn Kelly.
Key Takeaways
Bank of Canada rate cuts only directly affect variable rate mortgages, not fixed-rate mortgagesFixed mortgage rates are based on bond yields, not the Bank of Canada ratePre-approval and understanding true affordability is critical before house huntingAppraisals play a crucial role in determining how much a lender will finance
Topics
Bank of Canada Rate Cut Impact
Bank of Canada rate dropped from 4.25% to 3.75%Banks' prime rate decreased from 6.45% to 5.95% as a resultOnly affects variable rate mortgages, not fixed-rate mortgagesFor every $100,000 of mortgage on a 25-year amortization, borrowers save about $30/month
Fixed vs Variable Rate Mortgages
Fixed rates currently around 4.2-4.4% for 3-year terms
Variable rates now around 5.45% (prime 5.95% minus ~0.5% discount)
Historically, variable rates tend to outperform fixed rates over time
Fixed rates offer payment stability, while variables can fluctuate
Variable rates easier to break (3-month interest penalty) vs fixed (interest rate differential)
Mortgage Pre-approval and House Hunting
Critical to get pre-approved before house hunting
Pre-approval should involve detailed discussion (1+ hour) about finances, not just a quick check
Buyers should not exceed pre-approved amount, even in competitive situations
Appraisals determine maximum financing, regardless of purchase price
Buyers may need to cover shortfall if appraisal comes in lower than purchase price
Appraisal Process
Lenders finance the lesser of purchase price or appraised value
Appraisers use recent comparable sales to determine market value
Adjustments made for property differences (e.g., single vs double garage)
Banks have lists of approved appraisers; brokers choose from that list
Next Steps
Potential homebuyers should seek thorough pre-approval before house hunting
Work with reputable agents and mortgage professionals who prioritize education and client protection
Be cautious of overbidding in competitive situations, considering appraisal risksConsider speaking with Lynn Kelly for mortgage advice: lynn@lynnkelly.ca, 778-839-9363
If you stuck and piecemealed your business together? Let's get you where you want to go. If you want our help to do that, book a call with Agent Tech Mastery at https://www.agenttechmastery.com/applypod it's absolutely free and possibly the best call you have ever had to change your business. Again, https://www.agenttechmastery.com/applypod
As always, I would love to hear your comments.  Reach out after you watch/listen. 
PS.  You can find us on any of your favorite podcast apps by searching for Agent Tech Mastery.

Wednesday Oct 02, 2024

Darci and Terry discuss the critical need for real estate agents to have a comprehensive business plan, including projecting revenue, mapping out all expenses, and understanding the true profitability of their business. They emphasize that many agents lack this foundational planning, leading to poor financial management and lost opportunities.
 
Breakdown of Agent Commissions @ 11:42 Terry explains in detail how agent commissions are typically structured, with a significant portion going to the brokerage for fees and services. They highlight that agents need to fully understand these splits and deductions to accurately assess their net earnings and profitability.
 
Implementing Consistent Business Planning @ 32:26 Darci and Terry recommend that agents work with their brokerages to develop an annual business plan, and then review and update it regularly throughout the year. They suggest setting aside dedicated time to focus on this planning process, and making it a consistent, ongoing part of running the business.
 
Tracking Marketing Effectiveness @ 34:23 Darci shares examples of agents wasting money on ineffective marketing and lead generation tactics, without properly tracking the return on investment. They stress the importance of closely monitoring the performance of all marketing efforts and making data-driven decisions.
 
Recap and Next Steps @ 39:40 Darci and Terry wrap up the discussion by encouraging listeners to reach out to them for further support and guidance on improving their business planning and operations. They highlight the resources available through Agent Tech Mastery and invite listeners to connect with them.
 
Are you stuck and piecemealed your business together? Let's get you where you want to go. If you want our help to do that, book a call with Agent Tech Mastery at https://www.agenttechmastery.com/applypod it's absolutely free and possibly the best call you have ever had to change your business.
 
As always, I would love to hear your comments. Reach out after you watch/listen. PS. You can find us on any of your favorite podcast apps by searching for Agent Tech Mastery.

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